Vetra Intelligence
An AI voice receptionist that answers your phone, handles the enquiry and books the job, day or night, in your business's name. You keep your number. It quietly catches the calls you can't.
The cost of a ringing phone
You can't be on the tools and on the phone. You can't pick up at 9pm, on a Sunday, or while you're already stood in front of a customer. Every call that slips to voicemail is a job that may quietly go elsewhere, and you'll never know it happened.
Vetra Intelligence answers the calls you miss, so the enquiry stays yours.
How it works
No new number. No new handset. It sits behind the line you already have and only steps in when you can't.
Keep your existing number. When you don't pick up, after hours, mid-job, line busy, the call quietly forwards to your AI receptionist.
It greets the caller in your business's name, understands what they need, answers common questions and takes their details, naturally.
The appointment lands in your calendar and a full summary, who called, why and how urgent, arrives on your phone. Nothing slips.
What it does
Everything a good front desk does on your busiest day, without the desk, the wages or the day off.
Days, nights, weekends and bank holidays. Every call is picked up within a couple of rings.
Confirmed appointments drop into your diary automatically, so you wake up to a booked day.
Nothing on your printed vans, cards or website changes. It works behind the line you already have.
A warm, British-sounding voice that holds a real conversation, not a press-one-for-sales menu.
Name, number, what they wanted and how urgent, sent the moment the call ends, with the full transcript.
Cold callers and spam get filtered. Only genuine enquiries reach you, flagged and ready.
Who it's for
Pricing
Most businesses begin with a ready-to-go receptionist on the line they already have. When you need it built deep into your systems, we do that too.
Per business. Billed monthly.
Ongoing maintenance & support.
Essential includes full setup and configuration. Bespoke builds are quoted per project based on integrations and call flows required.
Questions
The voice is natural and conversational, and most callers won't think twice. It's there to help them quickly, not to trick them, if anyone asks, it's happy to say it's your virtual assistant and pass on a message either way.
No. You keep the number on your van, cards and website exactly as it is. We simply set your phone to forward unanswered calls to Vetra, so it only ever steps in when you don't pick up.
Nothing changes. If you pick up, you handle the call as normal and Vetra never gets involved. It's a safety net for the calls that would otherwise go to voicemail, not a replacement for you.
It captures their name, number and what they need, then flags it to you right away so you can call them straight back. For anything urgent or unusual, we can set it to take a clear message rather than guess.
Yes. Calls and details are handled securely and only used to pass the enquiry to you. We'll walk you through exactly what's stored and where as part of setting you up.
Usually a matter of days. We learn how your business answers the phone, build the assistant around it, test it together, then switch on call forwarding. You don't lift a finger on the technical side.
No. It's a simple monthly arrangement you can cancel whenever you like. We'd rather keep you because it's working than because you're locked in.
Get started
Tell us a little about your business and we'll set up a short, no-pressure call. Plain English, no jargon, just whether this is right for you.
Your details are with us and we'll be in touch within one working day to set up your call.